To reset your password using the Apple Support app on a friend or family member’s iPhone, iPad, or iPod touch with iOS 12 or later, the device owner will need to download the Apple Support app.Īsk the device owner to open the App Store on their iPhone, iPad, or iPod touch, then search for Apple Support and download the app. You can reset your Apple ID password on a friend or family member’s iPhone, iPad, or iPod touch using the Apple Support app or the Find My iPhone app. If you use a recovery key for account security, you can use it to help reset your password on your iPhone, iPad, or iPod touch. In some cases, you may be able to reset your password using a trusted phone number and trusted email. Use a trusted phone number, trusted email, or a recovery key Before you can reset your Apple ID password, you’ll be required to enter the password you used to unlock your Mac. Click Security > Reset Password or Change Password.With macOS Mojave, High Sierra, or Sierra: ![]()
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